Why is my promo code not working?
All promo codes must be entered as shown in the promotional offer. Typically, all of our promo codes are all capitalized letters. The code must be entered into the “promo code” box at checkout. You must click the “apply” button for it to apply to the cart. If your promo code still does not work, please review the specific promotional offer rules or contact one of our customer service representatives to see if it can be applied to your order.
Unless otherwise stated, most promotional offers can only be used once per customer and cannot be combined with other promotional offers. For promotional codes that must reach a certain dollar amount, you will need to make sure your order subtotal reaches this amount for the promotion to be applied. Promotions can only be applied from the release of the promotional code until the promotional code expiration date, and cannot be applied to past orders.