How can I find out the status of my order?
Once you have successfully completed your online order, we will send you an e-mail acknowledging receipt of your order with a confirmation number. You will also receive an email confirmation when your order is shipped. If at any time you need information concerning the status of your order, you can login to the online store and go to “My Account,” where you can view your account information and the status of existing orders, as well as your past orders. You can also contact us via e-mail at [email protected] or by telephone at 1-800-442-3950 or 1-203-637-8366.
Note: In order for us to best serve you, please have your order number available when contacting us.