Terms and Conditions
If you would like to place an order, you may do so via the website, fax, email or phone. Your name, phone number, business/shipping address and credit card details are needed in order to process your order.
Fax: (203) 637-5285
Phone: 1-800-442-3950 or (203)-637-8366
The minimum initial order is $100 and $50 for reorder. For international orders, the opening order is $300 and $200 thereafter.
We are happy to send out samples of up to 10 different ribbons at a time. Please contact us directly for more information about obtaining samples.
We accept payment by Visa, Mastercard and American Express. Credit card details are encrypted and transferred via our secure server for your protection.
We generally ship packages via UPS ground. FedEx next-day, second or third-day air service is available upon request. We also use USPS for international deliveries.
We will accept returns of any unused merchandise within 90 days of original purchase date. Refund amounts are issued as credit toward the customer’s account. A 15% restocking fee will be charged for all returns, unless the return is due to an error by May Arts.